Renter Resources for Residents of NJ

For renters throughout northeast New Jersey, Cervelli Real Estate & Property Management offers easily accessible resources. Tenants can conveniently pay their rent through our online portal and submit online maintenance requests at any time. We dedicate ourselves to making it easy for tenants to rent from our properties, including Hudson, Bergen, Essex, Union, and Passaic counties. Learn more about the resources we provide at Cervelli Real Estate & Property Management.

Online Bill Payments

Rent and other bills for our rental properties can be paid online directly through the Cervelli Real Estate & Property Management online portal. Tenants can pay by e-check or card, but note that card payments incur an added fee.

Tenants also can set up automatic rental payments, which are designed to automatically take payments from your bank account each month. This ensures timely payments are made without having to worry about manual submission. Our online portal makes it easy to pay at any time and from any location. Tenants also can easily access information, such as their payment history.

Online Maintenance Requests

An online maintenance request is a form tenants must fill out if they need maintenance in their apartment or home. This can include situations such as:

  • Regular maintenance jobs, such as checking smoke detectors or air filters
  • Heating and air conditioning system repairs
  • Leaks or cracks in walls or roofs
  • Pest control
  • Window or door locks
  • Water damage
  • Appliance assistance

To submit a request, simply fill out your email and account password for our website, then submit the issue for which you require maintenance. Our online portal for maintenance requests also can be downloaded via an app available through the Apple Store or Google Play store. Once a maintenance request is submitted, our team can be at your home as soon as possible.

Emergency Maintenance Services Around the Clock

Not all problems happen during standard working hours, and some problems need to be addressed immediately. While our property inspections and routine maintenance are designed to prevent problems, sometimes things happen. At Cervelli Real Estate & Property Management, we also provide 24/7 emergency maintenance services. This ensures tenants receive help as soon as possible for urgent issues in their home or apartment.

Emergency maintenance issues can include:

  • Flooding from broken water lines
  • Loss of heat during the winter
  • Gas leak or broken gas line
  • Loss of air conditioning in the summer
  • Damaged locks on main entrance doors
  • Fire hazards
  • Loss of water
  • Clogged plumbing

Emergency maintenance requests can be made at any time of day or night. Our staff will do what it takes to come up with a solution quickly, whatever happens. Peace of mind is part of the service at Cervelli Real Estate & Property Management.

Rental Properties at Cervelli Real Estate & Property Management

Dedicated to New Jersey residents, Cervelli Real Estate & Property Management can help individuals and families find options that meet their needs. Serving the Gold Coast of New Jersey, including Hudson, Bergen, Essex, Union, and Passaic counties, we have the knowledge to assist tenants and landlords throughout the rental process. To learn more about resources available to renters, contact us at Cervelli Real Estate & Property Management.